Commonly Asked Questions
Q. How does your commission schedule compare?
Our commission schedule is competitive with, or better than, national and local plans in your area. Call us at 1-877-223-0577 or email us for a complete commission schedule.
Q. What makes Altus Dental better?
Our proven capability to work with brokers, demonstrated dental expertise, competitive pricing, superior operational performance and the fastest-growing dental network, locally and nationally.
Q. What are your product offerings?
We offer three great dental plans - Altus Point of Service (POS), Altus Plus and Altus Preferred. You can customize all our plans by adjusting coverage levels, deductibles, annual maximums and adding riders, such as the popular new brush biopsy rider - coverage for a life-saving dental procedure that helps detect oral cancer at an early stage.
Q. What's the difference between each Altus dental plan?
The difference between plans is in the way we reimburse out-of-network care.
NEW! ALTUS POINT OF SERVICE (POS)
POS plans give employers the ability to reward employees who receive services from participating providers with higher coverage amounts. For example, employers could offer 100/80/50% coverage levels for out-of-network services and enhance coverage to 100/100/60% for in-network services.
Altus Preferred
Altus Preferred combines access and affordability by giving employees financial incentives to choose a dentist from our fast-growing network. Care received outside the network is covered at a reduced level.
Altus Plus
Altus Plus maintains the same level of reimbursement whether members receive care in or out of the network. By paying for out-of-network services at the usual and customary level, we’ve virtually eliminated balance billing for out-of-network services with Altus Plus.
All of our plans offer national access to the CONNECTION Dental network with more than 51,000 locations nationwide, including general dentists and specialists.
So no matter what your client's budget and coverage needs, Altus Dental will work with you to give them the very best in dental coverage at very affordable rates.
Q. What types of benefits will members have?
All of our dental plans offer the same great menu of benefits, including preventive, diagnostic services, minor and major restorative work, periodontics, oral surgery and orthodontics. Take a look at our sample plan options.
Q. Who's eligible?
Generally, companies with five employees or more for whom the company contributes all or a portion of the premium charge. For a copy of our complete enrollment guidelines, email us or call us at 1-877-223-0577.
Q. Do you offer voluntary plans?
We assess each case on an individual basis. Generally, for voluntary coverage, the minimum group size is 200, with 60% participation of the total eligible population. If you have a potential client for a voluntary plan, call us! We'll help you make it work.
Q. How do I become a broker?
Simply sign our Broker Agreement and send it with a copy of your Massachusetts Insurance license. Call 1-877-223-0577 or email us for a copy of our broker agreement.
Q. How do I obtain a quote?
It's easy. Click here for E-Proposal, or send us the prospect's information and a completed Request for Dental Proposal and claims experience. We'll have a quote back to you within 5-7 business days. We need:
- Company name, address, phone number, other locations.
- Current coverage details and most recent 12 months claims experience.
- Company demographics (employees ages and type of coverage) or a list of eligible employees and their date of birth.
- Effective date.
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