Employers

Contact Employer Support

We want to provide you with every level of customer service possible - from instant web-based information to responsive, toll-free phone service to dedicated account management.

Online Resources

To find benefit and eligibility information, enroll employees or make changes to existing employee accounts, log in to our online enrollment system. Read our Online Enrollment System User Guide to learn more about how to use our online system.

To learn more about enrollment, benefits and other common questions, read our frequently asked questions and dental definitions pages.

Customer Service InfoLine

Our automated Customer Service InfoLine connects you with specific benefits details 24 hours a day, seven days a week. Call 1-877-223-0588.

Customer Service Representatives

Our Customer Service Representatives are available to answer more complex questions. Call 1-877-223-0588
Monday through Friday, 8 a.m. to 5 p.m.

Account Services

1-877-223-0577
Contact your Account Executive if you're a company benefit administrator and would like to change your coverage levels, order member kits and renewal information or change a member's enrollment.

Billing Services

401-457-7210 or 1-877-223-2388
Call our billing department with questions about your monthly invoice, payment status or adjustments.

To reach our Administrative Office:

Altus Dental Insurance Co., Inc.
10 Charles Street
Providence, RI 02904-2208

To reach Altus Dental by mail:

Altus Dental Insurance Co., Inc.
P.O. Box 1557
Providence, RI 02901-1557

Employer Services

If you're a company benefit administrator and would like to change your group's benefits, order member kits or get renewal information, contact your account representative.

Lisa Stabile – Director, Sales & Client Relations
Private sector groups of 500 or more enrolled employees and municipal/public sector groups (more than 200)
(877) 223-0577 x7279
lstabile@altusdental.com

Kristyn Bourne – Private sector groups of 30-499 or more enrolled employees and municipal/public sector groups (less than 200)
(877) 223-0577 x7257
kbourne@altusdental.com

Stan Ifill – Private sector groups of 30-499 enrolled employees, association, partnerships and government business programs
(877) 223-0577 x7234
sifill@altusdental.com

Keith Whitt – Private sector groups of 30-499 enrolled employees and organized labor
(877) 223-0577 x7215
kwhitt@altusdental.com

Patricia Viveiros-Torres – Marketing Coordinator & Small Group Representative
(877) 223-0577 x7252
pviveiros-torres@altusdental.com

Lauren Gambaiani – Marketing Coordinator & Small Group Representative
(877) 223-0577 x7226
lgambaiani@altusdental.com