Receiving care from a participating network dentist will save you money. To make sure you get the maximum out of your dental plan, it's important to know how your plan works.
Choose from an extensive network of dentists. With a continually expanding list of participating dentists, you're sure to find one that's right for you.
And by choosing a participating dentist from the network, you get the best value from your dental plan. That's because participating dentists agree to accept the allowance as full payment. That means that they will not bill you for any difference between the amount we allow and their actual charge.
Finding a participating dentist is easy - just click here to begin your search. If your dentist does not participate with Altus Dental, click here to send us his or her name and address, and we'll contact the office directly.
Learn more about how your plan works:
When you receive care from a participating dentist, there’s no balance billing. Participating dentists handle all the claims, paperwork and inquiries directly with us. At non-participating dentists, you may be asked to pay first, then submit a claim, and you’ll be reimbursed up to the allowance.
You have the option of going to a non-participating dentist. However, when you go to a non-participating dentist, it may cost you more money. That’s because non-participating dentists expect you to pay for any difference between the amount Altus Dental allows and the amount the dentist charges.
You may also have to file the claim and be reimbursed directly. In that situation, you should pay the dentist’s charges and mail a claim form to:
Altus Dental Insurance Co., Inc.
PO Box 1557
Providence, RI 02901-1557